Everything you need to know about creating your EverSong

If you have a question, you’ll likely find the answer here.
If not, our team is always happy to help.

About EverSong

What is EverSong?

EverSong creates personalised songs from your memories and turns them into beautiful framed lyric artwork.
It’s a meaningful gift designed to be treasured forever.

Is every song really original?

Yes. Every EverSong is written from scratch using your story.
We don’t use templates or pre-written lyrics.

Each song is unique — just like the person it’s written for.

Who writes the songs?

Your song is written by a professional songwriter and produced by experienced musicians and vocalists.

Ordering & Personalisation

How do I create an EverSong?

Simply choose your occasion, select your package, and complete our guided questionnaire.
We take care of everything from there.

What information do I need to provide?

You’ll be asked about:

• Who the song is for
• Your relationship
• Special memories
• What makes them special
• The occasion
• Your personal message

You can write as much or as little as you like.

Can I choose the style of music?

Yes. You can choose from styles such as:

• Acoustic
• Piano ballad
• Pop
• Indie
• Folk
• Country
• Tribute

Can I choose the tone of the song?

Absolutely. Romantic, emotional, fun, uplifting, gentle — you decide.

Can I approve the lyrics before recording?

Yes. Lyric approval is included in our Premium and Deluxe packages.

Delivery & Turnaround

How long does it take?

• Song production: 5–7 working days
• Artwork printing & framing: 3–5 working days
• Shipping: 1–3 working days

Express options are available.

Will it arrive in time for my occasion?

We offer express production and delivery for special occasions.
You’ll see estimated delivery times at checkout.

Do you ship internationally?

Yes, we ship worldwide.

The Artwork

What size is the artwork?

Our standard artwork is A3 (29.7cm x 42cm).

Is the artwork framed?

Framing is included in Premium and Deluxe packages.

What does the artwork include?

Your artwork includes:

• Full song lyrics
• Recipient’s name
• Occasion or dedication
• Personal message
• QR code linking to the song

The Song

How long is the song?

Most EverSongs are between 3 and 4 minutes long.

How will I receive the song?

You’ll receive:

• A high-quality MP3 download
• A private listening page
• A QR code on the artwork

Can I share the song with family and friends?

Yes. You can share the private listening link with loved ones.

Changes & Revisions

What if I want changes to the lyrics?

We offer revisions to make sure your song feels just right.
Lyric revisions are included in Premium package.

What if I make a mistake in my order?

Contact us as soon as possible and we’ll help correct it.

Payments & Security

Is my payment secure?

Yes. All payments are processed securely using encrypted checkout.

What payment methods do you accept?

We accept all major debit and credit cards.

Refunds & Cancellations

Can I cancel my order?

Because every EverSong is custom-made, orders cannot be cancelled once production has started.

If you have concerns, please contact us and we’ll do our best to help.

A Gentle Note for Memorial Orders

If you are ordering during a time of loss, please know we treat every tribute with compassion and care.
We are honoured to help you remember someone so special.